Testimonials

Read all of our testimonials and reviews on AllAgents.co.uk

 

It was nice to deal with Jack, he is a good professional in his job, very helpful, nice sense of humor,

All was good!
Angela Forcun
21/08/2018
 
It was a pleasure to deal with Rachel, she made the rental process smoother, easier and quicker. She is a great person and very profesional on her field.

Thank you very much,
Great job!!!
Angela Forcun
21/08/2018
 
Thank you so much ! In less then 12 hours we have got they keys , contract and we were ready to move in our new house ! Thank you Faye for you hard work. She is such a friendly person and definitely will hell the customers every time they need her ! Keep it up guys xxxx
Andreea
14/08/2018
 
We have rented out our house with Indigo for over 12 years now. We have found the team to be well organised and competent, dealing with our issues in a swift and satisfactory manner.
Kirstie has been particularly helpful recently when liaising with us.
Emma Kelly
13/08/2018
 
Indigo has been managing several of my properties since 2008

I have found their services of excellent value. The staff are efficient and responsive to all my queries. Great place for landlords.
Dr. Bala-Tonglele
30/07/2018
 
Rachel did a great job from start to finish! She sold the property right from the start and the paperwork was handled very well.
Martha
30/07/2018
 
We were seeking an agent to manage a flat in Woolwich and Indigo were one of the only agents we could find in the area who:

\u00e2\u0080\u00a2 Were members of ARLA Propertymark
\u00e2\u0080\u00a2 Had Client Money Protect in place
\u00e2\u0080\u00a2 Were members of the Tenancy Deposit Scheme
\u00e2\u0080\u00a2 Offered rent guarantees
\u00e2\u0080\u00a2 Maintained a designated client account

Faye was subsequently assigned to us. She visited the property and advised us of the rental that we could expect and the time-frame within which we would be likely to secure tenants. She clearly explained to us all the costs involved and the additional matters that would need to be attended to in order to comply with the various regulations.

Having appointed Faye to act for us, she has been true to her word. High-quality tenants were secured within the time-frame and at the rental she quoted and there have been no unexpected fees/costs.

Any issues with the property maintenance have been quickly and efficiently attended to by Faye and her colleagues.

Faye responds promptly to emails and telephone calls. We cannot fault her.
Kirstie & Paul
25/07/2018
 
Ms Gavin demonstrated good understanding of her job and excellent customer service. She is a good listener and offer pratical and realistic solutions.
Paul Aghedo
21/07/2018
 
The staff very friendly and they give to us all the info. Which one wee need it. Great experience.
I will recommend your agen y always.
Vlad
20/07/2018
 
I like Rachel a lot! She was the best form the first day I meet her, helped me a lot with everything, and all the time trying to the the best for me like a tenant and for the agency!
Evelina
20/06/2018
 
Very quick work,helped to me find new house in very short time. Also very helpful agent,answered on all my interesting questions.
Liga
15/06/2018
 
What a pleasure it was to deal with Faye and indigo. She made the whole move go smoothly, She is very professional and is always there to help when we need it. The property is perfect for us and we are very happy.
I Would definately recommend indigo to anybody looking to rent or buy.
Ryan t
12/06/2018
 
Kirstie has a delightful manner and is always really helpful. She is very professional and efficient, always answering any query promptly and sorting out solutions to any problems.
Paula
13/04/2018
 
Any clown can sign up a prospective tenant to move into a property, but when it all goes pear-shaped, you need a Courteney Taylor to rescue the situation. She has consistently positioned a well-placed boot up the rear end of the most recalcitrant of tenants, and virtually dragged rent out of him and the local authority, all the while initiating eviction proceedings against him. In order to pull this most demanding of tricks off, Courteney must possess diplomacy skills and resilience of the highest order. The sheer determination she shows to persevere in the face of such an unpleasant situation can only represent a huge asset to an agency like Indigo Property Management. This is real grafting at the coal face of the lettings industry by somebody who is not afraid of hard work, and Courteney represents the main reason why I have stayed with Indigo Property Management throughout what has been a most difficult time. Courteney, be proud of yourself; Indigo, be proud and thankful to have staff like Courteney Taylor.
Dumnorix of Didsbury
12/04/2018
 
Faye found great tenants for my property in a matter of days and the process couldn't have been more smooth and stress-free. Very professional and helpful...
RemG
27/03/2018
 
Been pleasure to deal with Faye. Friendly and profesional lady. Quick replies. Helped with all small things had to fix when moved in new property.
Arnoldas
15/03/2018
 
I have three properties with Indigo and have used many of thier services over the years. Faye in lettings is very knowledgeable about the local area and prices. Kirstie in property management is also very helpful and swift in her replies.
S.Dhesi
10/11/2017
 
Excellent professional and speedy service. We had been messed around by another agent so it was such a pleasure dealing with Katie who was highly efficient and got us into the property within a week and a half of me meeting her. Would highly recommend
A Eluma
06/11/2017
 
As a landlord with multiple properties I cannot speak highly enough of Indigo Property, there are not many good long standing agents in the area this may in fact be the only one. I rarely have rent free periods in my properties, the lets are seamless with Faye and i am happy with the fees and costs i pay. They have recently had a rebranding and restructure with a new branch opening in Wellington Street and I can only see positive things in the future. #Happylandlord #happytenants
JohnB
28/09/2017
 
I received excellent service and support for buying a property. The help received was exceptional and I greatly appreciate this. I also would like to thank Katie for viewing the property on the same day - a very quick service and feedback. I would highly recommend this agency to other customers.
Sam
08/06/2017
 
I am very pleased with the help I received from Saskia Lopez. She is very helpful and kind person. I have never seen more professional and polite estate agent. I will definitely recommend her to anyone who is looking for a property.
Jessy M
17/03/2017
 
I worked closely with both Jack and Faye in letting two flats and found them both to be very knowledgeable about the local area and their business, but also practical and commercial. They managed to secure more viewing and offers than the other agents in an oversupplied market.
Alexander Simons
09/02/2017
 
On the 23rd of Sep 2016 I stood outside the office of my new agency and as usual messed up some very important admin work. Requiring certain documentation on that day I picked the phone and though I wasn't aquainted with Mr Goodall he was understanding, trusting and speedy in his reply in relation to the documents I needed. Without his input I simply would've lost the apartment my GF so desperately wanted.

I literally owe him my life.
M Farah
03/10/2016
 
As a Landlord, we have found Indigo to be extremely professional, helpful and knowledgeable of their business, as well as offering a great personal service.

Headed by Carol, Faye and Jack and the rest of the team are enthusiastic, work hard and prioritise building a relationship with us the Landlord, and also get to know their tenants. They have let our flats very quickly with great tenants. They also manage our properties and we have found them to be extremely efficient and on the ball ensuring anything that is needed is dealt with quickly.

We really value the relationship we have built up with them and look forward to continuing working with them as we develop our rental property portfolio in the area.
Paula
15/08/2016
 
I must say that when I first approached this company I had never heard of them before, however, I had just bought a property in Plumstead and just so happened to come across one of their flyers. Their plumstead office was within walking distance so I decided to go and have a chat. I can honestly say that I have never been more well informed about procedures etc and even though at the time I only went ahead with find tenant only service, I found that the agent was extremely helpful before during and after the whole letting of my property. Since then I have handed over my property to Indigo on a guaranteed lease and can say that I am very happy with the service being provided, not to mention the annual inspections that they allow me to do as the property owner alongside their own inspections that are carried out. I am in the process of buying another property which I have every intention of letting through this company and their more than capable team.
Debbie
20/04/2012
 
Indigo are excellent company. When I come to this country they give me house and make it good. On Christmas my house has problem with leak and the manager leaved his family in the middle of the dinner to come help with problem! Many thanks to them I wish they could rent a house to me in my country now I am going home!!
Piotr
18/04/2012
 
I rented a property through Indigo for 3 years (only recently vacated due to buying a house), during my tenancy I found their service to be excellent. The staff were friendly and also offered advice when needed. Dealt with any manintenance issues I had quickly and efficently.
Tim
17/04/2012
 
 
 

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